To enable notifications for alerts, follow these steps:

In the HPE OfficeConnect Wi-Fi Portal web application, select Settings from the advanced drop-down menu on the HPE OfficeConnect Wi-Fi Portal header. The Settings page opens. From the Settings page, click Notifications to open the Notifications page.

In the HPE OfficeConnect Wi-Fi Portal mobile app, tap the advanced menu () icon, and then select Settings to open the Settings screen. From the Settings screen, tap Notifications to open the Notifications screen.

2.

There are 2 types of alert notifications. By default, the App notifications are enabled and the Email notifications are disabled. Ensure that the respective toggle switch is set to enabled () for the App notifications and Email, if you wish to receive both notification types.

App notifications—The mobile app sends a notification regarding the alert triggered by the system based on the notification settings in the registered device.

Email—An email notification regarding the alert is sent to the registered email account of the user.

3.

Click the notification toggle switch(es) to enable () or disable () the alerts you want to be notified about. This applies to both App and Email notifications.

NOTE: By default, App notifications for all four alert types are enabled.

The Operating System (OS) of each registered device determines how the notification messages are displayed. The following table lists the notification messages and their corresponding alert types:

Table 1: Notification messages and alert types

By default, a simple notification is displayed on 2 distinct lines:

The first line displays the name of the alert.

The second line displays the site name.

When the system triggers multiple alerts from the same site, the notification mechanism collapses all the notifications generated from the alerts. The notification mechanism displays it as a single notification on the registered device.